1. Returns 1.1. Eligibility: You may return most new, unopened items within 7 days of delivery for a full refund. Items must be in their original condition and packaging. 1.2. Non-Returnable Items: Certain items are not eligible for return, including but not limited to: intimate apparel, swimwear, and items marked as final sale.

2. Refund Process 2.1. Request a Return: To initiate a return, please contact our customer service team at info@bishcotexpatna.com with your order number and reason for return. We will provide you with a return authorization and instructions. 2.2. Return Shipping: You are responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping. 2.3. Inspection and Refund: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3. Exchanges If you need to exchange an item for a different size or color, please contact our customer service team at info@bishcotexpatna.com. Exchanges are subject to product availability.

4. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at info@bishcotexpatna.com with your order number and a photo of the item’s condition. We will work with you to resolve the issue by offering a replacement or refund.

5. Contact Us If you have any questions about our Refund Policy, please contact us at info@bishcotexpatna.com.